Refund policy

All sales are FINAL SALE. Due to the nature of cross-border dropshipping, return shipping costs often exceed the item's value. Therefore, we do not accept returns or exchanges for change of mind, incorrect size, or color preference. Damaged or Defective Items We stand by our product quality. If your item arrives damaged, defective, or incorrect, we will make it right. - Report within 7 days of delivery via email with photo evidence - Email: homezone.shop2@gmail.com with your order number and photos - We will offer a full refund or free replacement - You do NOT need to return the item Non-Qualifying Issues - Change of mind or incorrect size/color ordered - Damage caused by misuse or improper handling - Normal wear and tear from extended use How to File a Claim 1. Email homezone.shop2@gmail.com 2. Include your order number 3. Attach clear photos showing the issue 4. Briefly describe the problem We will respond within 24 hours and resolve your issue promptly.